Clear thinking.
Practical expertise.
Independent technical, product and scientific consultancy. We support businesses, instrument manufacturers and laboratories with product strategy, requirements, systems thinking and specialist problem solving.
Make the next
decision clearer.
Product management and strategy
Define the problem, priorities and product direction. Assess user needs, market context and the trade-offs behind a development decision.
Requirements and system design
Translate user needs into structured requirements. Work through system architecture, interfaces and constraints before they become difficult to change.
Customer and applications insight
Bring laboratory context and customer feedback into product development, documentation and technical discussions.
Technical consultancy and reviews
Investigate a specific question, review an approach or make a complex subject clear through focused analysis and documentation.
Training and technical communication
Shape training and supporting material around the instrument, the application and the people who need to use them.
Agree the question.
Define the work.
Start with the decision you need to make or the problem you need to resolve. We will discuss the scope, intended outputs and the information needed to do useful work.
Scientific experience.
Practical support.
We help instrument manufacturers and laboratories connect the science with the practical decisions behind a product or a measurement.
Our experience includes mass spectrometry (MS) and isotope ratio mass spectrometry (IRMS), alongside product development, system design and laboratory applications.
For instrument manufacturers
Translate laboratory needs into product requirements, review how a system should work, and bring applications experience into development and customer discussions.
For laboratories
Work through a method, sample workflow or analytical question. Consider the instrument, the data and the purpose of the measurement together, with focused support for interpretation and training.
Explore laboratory and applications support